missouri department of insurance http://kbia.org en Mo. Dept of Insurance makes rules for online health care marketplace "navigators" http://kbia.org/post/mo-dept-insurance-makes-rules-online-health-care-marketplace-navigators <p></p><p>The Missouri Department of Insurance has filed an emergency rule for the licensing of people that will help state residents search for health plans on an online marketplace. Legislation signed this year by Gov. Jay Nixon creates state requirements for the helpers, who are called navigators.</p><p>People applying for a state license will need to pass an examination. The cost for applying will be $25 for individuals and $50 for an entity. Licenses will be valid for two years. Requirements for a navigator license will include being age 18 or older, living in Missouri or keeping a business in the state. Those wanting to be navigators also should not have committed any acts that would grounds to refuse an insurance producer license. Fri, 26 Jul 2013 13:21:09 +0000 Associated Press 37766 at http://kbia.org Mo. Dept of Insurance makes rules for online health care marketplace "navigators" Mo. insurance department fields 26K complaints http://kbia.org/post/mo-insurance-department-fields-26k-complaints <p>Missouri's Insurance Department says it has recovered $7.7 million so far this year for consumers. The money comes from customers with complaints about their insurance companies or coverage.</p><p>The department said through September of this year, it has fielded more than 10,000 written inquiries and complaints – and more than 16,000 phone calls from customers.</p><p>Often complaints have to do with denial of claims and processing delays. Most of the problems reported have to do with health insurance, followed by auto and homeowner coverage.</p> Thu, 18 Oct 2012 13:02:52 +0000 Associated Press 23018 at http://kbia.org Mo. insurance department fields 26K complaints Missouri legislators questioning statewide health care exchange http://kbia.org/post/missouri-legislators-questioning-statewide-health-care-exchange <p>Missouri legislators are struggling to pry answers from the Missouri Department of Insurance head about the possible start of a statewide health care exchange. Wed, 07 Dec 2011 00:23:46 +0000 4867 at http://kbia.org