http://kbia.org en http://kbia.org/post/mo-insurance-department-fields-26k-complaints <p>Missouri's Insurance Department says it has recovered $7.7 million so far this year for consumers. The money comes from customers with complaints about their insurance companies or coverage.</p><p>The department said through September of this year, it has fielded more than 10,000 written inquiries and complaints – and more than 16,000 phone calls from customers.</p><p>Often complaints have to do with denial of claims and processing delays. Most of the problems reported have to do with health insurance, followed by auto and homeowner coverage.</p> Thu, 18 Oct 2012 13:02:52 +0000 Associated Press 23018 at http://kbia.org Mo. insurance department fields 26K complaints http://kbia.org/post/missouri-legislators-questioning-statewide-health-care-exchange <p>Missouri legislators are struggling to pry answers from the Missouri Department of Insurance head about the possible start of a statewide health care exchange. Wed, 07 Dec 2011 00:23:46 +0000 4867 at http://kbia.org