joe bindbeutel http://kbia.org en Missouri Settles Lawsuits With 3 Companies For 'Cramming' Phone Customers http://kbia.org/post/cramming-three-missouri-companies-refunding-phone-customers Lawsuits filed by the Missouri Attorney General's office against three&#160;companies that provide phone services&#160;have been settled, and their customers in Missouri will receive nearly $300,000 in refunds.<p>The companies were accused of&#160;engaging in a practice called "cramming."&#160; Joe Bindbeutel, chief of the Attorney General's Consumer Protection Division, says cramming occurs when a phone company levies unauthorized charges onto its customers' monthly bills.<p>"Those statements are often not very well described on the bill," Bindbeutel said.&#160; "Consumers that don't go over Tue, 25 Jun 2013 13:07:21 +0000 Marshall Griffin 36004 at http://kbia.org Missouri Settles Lawsuits With 3 Companies For 'Cramming' Phone Customers