Missouri officials say a contractor will make a one-time $290,000 deposit to families affected by a failure to issue debit cards containing child support payments on time.
The state Office of Administration said Tuesday a subcontractor used by Systems and Methods Inc. did not mail the cards on time between Oct. 11 and Oct. 25. Parents were unable to access funds, and the state says about 10,000 families were affected.
Missouri officials say the company also will send a letter apologizing for the inconvenience, assist people facing fees for late-payments and pay the state about $6,800.
The company declined to comment, noting its contract with state government does not permit public statements.