Melissa Zygowicz / KBIA

  Upgrades to the 9-1-1 Jefferson City Communications Center later this year will allow operators to be able to tell where people on cell phones are calling from. That’s just one of the improvements a new system will offer compared to the more than decade-old system the call center is currently using. The city’s 911 Advisory Board met Thursday night to discuss a muti-phase technology upgrade to the Jefferson City 911 Communications Center.

PMC1stPix / flickr

Boone County emergency officials receive 210 emergency calls per day, on average. Some of those calls come from people who are in compromising situations and can't speak for themselves.

Often, 911 operators can have a challenging time informing first responders of the callers information, including name, location, and allergies. 

William Hook / flickr

Missouri lawmakers are seeking to allow new charges on cellphones and wireless devices to help improve the state's 911 system.

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Missouri House members have approved legislation that could lead to new fees to support the state's 911 and poison control networks.