consumer fraud

8:07 am
Tue June 25, 2013

Missouri Settles Lawsuits With 3 Companies For 'Cramming' Phone Customers

via Flickr/papalars

Originally published on Mon June 24, 2013 5:47 pm

Lawsuits filed by the Missouri Attorney General's office against three companies that provide phone services have been settled, and their customers in Missouri will receive nearly $300,000 in refunds.

The companies were accused of engaging in a practice called "cramming."  Joe Bindbeutel, chief of the Attorney General's Consumer Protection Division, says cramming occurs when a phone company levies unauthorized charges onto its customers' monthly bills.

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