Luz Escamilla's bedroom walls are stained with the blood of bedbugs. She says she doesn't want to bleach them until reps from CW Capital, her landlord, pay an in-person visit to her Maryland home.
Credit Aarti Shahani / NPR
Pedro Jimenez and three of his kids, in the living room of their East Oakland, Calif., apartment. JPMorgan Chase hasn't hired a management company to fix the shattered window panes or make other repairs.
Credit Mario Lugay
David Jimenez, 7, patches up holes in his East Oakland, Calif., apartment. The bottom sticky note says, "I love you Papi."
Across the country, big banks and other large investors are buying up tens of thousands of foreclosed rental properties. They're not always model landlords, according to tenants and regulators. Some banks are failing to follow local and state housing codes, leaving tenants to live in squalor — without even a number to call in the most dire situations.